“This is a great applied marketing research text that will be suitable for students going beyond the basics of research and learning about how marketing research works in practice”  –  Ben Lowe, Professor of Marketing, Kent Business School, University of Kent

The Practice of Market Research: From Data to Insight by McGivern offers a thorough introduction to the practice of market and social research. It is structured around the research process – from defining the problem to be researched to communicating the insight that the research produces. An ideal companion for a market research student or anyone doing a research project, the book takes you through data analytics and data mining in a market research context, in addition to explaining the ethical, legal and regulatory context in which research operates.

The ‘Industry Insights’ draw real-world examples from successful market research projects in companies such as Formula One, BBC, IBM, PayPal, Twinings and Volvo. There are also examples of research on social issues including the pandemic, anti-social behaviour, HIV/AIDS, cancer support and many more. The new edition supports the MRS Advanced Certificate in Market and Social Research Practice.

“Marketing research is clearly explained as a professional practice – with practical advice on issues to consider and ways forward – and as an academic discipline with methodological and theoretical concerns.” –  Dr Philippa Ward, Reader in Services Marketing, University of Gloucestershire

Yvonne McGivern:   has worked on both the agency and the client-side and currently works as a consultant. She taught research methods at Queen’s University Belfast and at Trinity College Dublin. She is Joint Chief Examiner for the MRS Advanced Certificate in Market and Social Research Practice.